Training Support Specialist

Training Program Management Support

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. We are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged.

We are seeking a highly organized and adaptable professional to provide Training Program Management support to an existing customer through staff augmentation. This role involves integrating seamlessly with the customer's internal Program Manager and team to provide logistical, planning, and operational support for critical training needs. The ideal candidate will possess strong problem-solving skills, a strategic mindset, and the ability to manage shifting priorities with diplomacy and efficiency. This is a part-time, temporary position scheduled for approximately 25 hours per week. The expected workdays are Tuesday, Wednesday, and Thursday from 8:00 a.m. to 5:00 p.m.

Essential Duties & Responsibilities:

• Coordinate and schedule training sessions across concurrent projects, ensuring no conflicts.
• Ensure all training prerequisites are met, including documentation and stakeholder reviews.
• Collaborate with subject matter experts (SMEs) to review and finalize training materials.
• Monitor and report on training progress, delays, and completion metrics.
• Attend project meetings and contribute to planning discussions.
• Escalate issues as needed to maintain project timelines and quality standards.

Qualifications Knowledge, Skills & Abilities:

• Strong logistical and planning background.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically and make decisions based on the broader organizational context.
• Comfortable working in a dynamic environment with frequent changes.

Required Education and Experience:

• A background in training coordination, Transit operations or rail operations is beneficial, but not required.

Why Work at RailPros?

Professional growth opportunities: RailPros offers the chance for real estate managers to take on challenging responsibilities and expand their skill set by serving as a point of contact and relationship manager between utility and railroad representatives and RailPros Real Estate clients.

Impactful role: Working at RailPros provides the opportunity to play a crucial role in managing relationships between third parties, railroad representatives, and clients, influencing the successful outcomes of permit applications and lease processes.

Industry specialization: RailPros focuses on railroad real estate, offering the opportunity for real estate managers to gain specialized knowledge and experience in this niche sector, which can be valuable for career advancement in the industry.

Collaborative environment: RailPros fosters a collaborative and dynamic work environment, providing real estate managers with the opportunity to work alongside experienced professionals and contribute to the success of railroad track construction projects and real estate management systems.

Benefits & Perks:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
• Life & Disability Insurance: Employer-paid with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match.
• Paid Time Off (PTO): Generous Paid Time Off
• Wellness Programs: Access to various wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company-funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer-funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving.