Amazon Web Services, Inc. is offering the position of Support Engineer IV. This role is based in Seattle, Washington. The responsibilities include providing technical support, troubleshooting complex customer issues, collaborating with development teams, and mentoring junior support engineers. The position requires a bachelor's degree in a relevant field and one year of experience in the offered job or a related occupation. Telecommuting is permitted, and the work schedule is 40 hours per week, from 8:00am to 5:00pm. The salary range is $90,400 to $158,200 per year, and additional compensation may be provided as part of the total compensation package.