Service Administrator
Our Seattle, WA office has an exciting opportunity for a Service Administrator. In this role you will serve as the key point of contact for our customers, employees and guests/clients. We are seeking a motivated and engaging person who enjoys multi-tasking, learning on the job, and providing simultaneous support in a service and administrative capacity. When you join Cosco Fire Protection, Inc. you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative, and supportive environment, allowing you to do your best work. The work we do is interesting, challenging and wide-ranging in nature.
Job Expectations:
- Schedule inspections work orders to ensure they are completed on time
- Invoicing all inspection work orders daily
- Assist with AR resolution process for inspections when required
- Manage/ send Inspection Reports to AHJ's/ K-Drive/ GP daily
- Process annual renewals of all Inspection agreements
- Enter new inspection and monitoring contracts into the service system
- Manage/ update Intents of Lien, Affidavits, Tegris, Brycer, Compliance Depot, Pinnacle, Greystar, W9, Service Agreement information for the inspections business
- Attend Inspections WIP meetings and provide updates/ meeting minutes
- Other duties as assigned
Desired Skills and Experience:
- AA Degree required, BA college degree preferred
- 3 + years' experience in a customer service role and in a professional office setting preferred
- Must be able to work Monday through Friday 7:00 a.m. to 4:00 p.m.
- Must be positive, flexible, reliable, responsive, self-motivated, able to multi-task and work both independently and in a team environment, and under deadline pressures
- Strong attention to detail and excellent organizational skills required
- Good written and verbal communication skills required
- Candidate will be proficient in Microsoft Word, Excel, Outlook, and Power Point
Location: Tukwila, WA (Required)
Cosco Fire Protection, Inc., is an Equal Opportunity Employer. Applications are encouraged from all persons regardless of their race, color, national origin, ancestry, sex, gender identity, marital status, domestic-partner status, religious creed, medical/physical/mental condition, sexual orientation, Veteran status, or age. NOTE: A drug screen and criminal background check may be required for Cosco.