PSS2 / Patient Services Specialist 2 - Primary Care At Kent Des Moines

Patient Services Specialist 2

UW Medicine Primary Care at Kent Des Moines has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE (40 hours per week). Monday/Wednesday 9am-6pm, Tuesday/Thursday and Friday 7:30am-4:30pm. Day shift.

Conveniently located on Pacific Highway South and not far from I-5, UW Medicine Primary Care at Kent/Des Moines offers appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week.

Position Highlights

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Primary Job Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements

• High school graduation or equivalent AND
• One year of healthcare, administrative, or customer service experience OR
• An equivalent combination of education/experience

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success.

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

Pay Range Minimum: $23.13 hourly

Pay Range Maximum: $33.65 hourly

Overtime eligible

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

First Shift (United States of America)

This is a regular position

FTE (Full-Time Equivalent): 100.00%

The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.