PSS / Patient Services Specialist - Primary Care At Shoreline

Patient Services Specialist 2

UW Medicine Primary Care at Shoreline has an outstanding opportunity for a Patient Services Specialist 2. Part time, 75% FTE (30 hours per week). Day shift. Located on Highway 99, in Aurora Village Mall, UW Medicine Primary Care at Shoreline offers primary care appointments six days a week, including evenings and same-day appointments. The clinic's board-certified doctors are dedicated to providing personalized care throughout all stages of life and offer a complete spectrum of primary care services.

Position highlights:

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Primary job responsibilities:

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements:

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

About UW Medicine Primary Care:

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success.

Compensation, benefits and position details:

Pay range minimum: $23.82 hourly

Pay range maximum: $34.66 hourly

First shift (United States of America)

This is a regular position

FTE (Full-Time Equivalent): 75.00%

Union/Bargaining unit: SEIU 1199NW UWMC Northwest Service and Maintenance

About the UW:

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our commitment:

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.