Producer Support Specialist

Producer Support Specialist

Are you passionate about delivering an exceptional producer experience and serving as a trusted point of contact for their ongoing support needs? As a Producer Support Specialist, you will manage all aspects of support for producers, agencies, and brokerage houses, including licensing functions. In this role, you will serve as a liaison between external partners and internal teams, ensuring compliance with company and state regulations for licensing insurance personnel, and processing applications, appointments, renewals, and cancellations for agent licenses. Your work will strengthen relationships with external partners, ensure operational accuracy, and consistently enhance the overall producer experience.

At Delta Dental of Washington, our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do -- for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. We offer a highly competitive medical, dental, and vision plans as well as a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Western Washington varies between $60,435.00 -- $84,533.00, and for Eastern Washington varies between $56,145.00 - $78,532.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza, intend to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following:

• Manage end-to-end licensing and renewal processes for producers, agencies, and brokerage partners
• Serve as the primary point of contact for licensing-related inquiries, ensuring timely and accurate resolution
• Maintain and audit