Patient Services Specialist - Primary Care At Federal Way

Job Opportunity at UW Medicine Primary Care at Federal Way

UW Medicine Primary Care at Federal Way offers an outstanding opportunity for a Patient Services Specialist 2. The position is full-time, 100% FTE (40 hours per week) with weekday shifts from 9:30am to 8pm and one weekend shift from 7:30am to 6pm. The clinic is conveniently located near public transportation and offers personalized care for every stage of life.

Position highlights include:

• Conveniently located near public transportation
• Opportunity to provide career growth

Primary job responsibilities include:

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements for the position include:

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

About UW Medicine Primary Care: UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region, offering a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success.

About UW Medicine: UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence.

Compensation, benefits, and position details:

• Pay Range Minimum: $23.13 hourly
• Pay Range Maximum: $33.65 hourly
• Other Compensation: Overtime eligible Weekend Shift Premium - $1.50/hour
• Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
• Shift: First Shift (United States of America)
• Temporary or Regular?: This is a regular position
• FTE (Full-Time Equivalent): 100.00%
• Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance

The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.