Patient Services Specialist 2 - UWMC Digestive Health Center

Patient Services Specialist 2

UW Medicine - Digestive Health Center has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE, day shift, Mondays-Fridays. Conveniently located near public transportation. Make a difference for the patients and employees we serve. Opportunity to provide career growth.

Primary job responsibilities include providing coverage for and responding to incoming phone calls, performing patient check-in, and processing referrals for the OPMC NW Digestive Health Clinic, OPMC NW Nephrology, and OPMC NW Endoscopy Unit. Facilitate effective internal and external communication among staff, providers, and patients, including managing phone inquiries and scheduling appointments. Obtain and verify patient demographic, financial, and clinical information to support accurate and efficient patient registration. Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction. Perform other duties as assigned.

Requirements include high school graduation or equivalent and one year of healthcare, administrative, or customer service experience or an equivalent combination of education/experience.

About UW Medical Center-Montlake: UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

About UW Medicine: UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

Compensation, benefits and position details: Pay range minimum $43,236.00 annual, pay range maximum $59,976.00 annual. Benefits available. First shift (United States of America). This is a regular position. FTE (Full-Time Equivalent) 100.00%. Union/Bargaining Unit: SEIU Local 925 Nonsupervisory.

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.