Operations Systems And Reporting Manager

Operations Systems And Reporting Manager

Are you a data-driven leader with a passion for driving operational excellence and system enhancements? We are seeking an Operations Systems and Reporting Manager to lead a team focused on enhancing efficiency, ensuring data accuracy, and delivering actionable insights. In this role, you'll oversee daily operations, manage work assignments, and guide a team of analysts and/or specialists through effective coaching, mentorship, and performance management. You'll partner closely with cross-functional departments to analyze operational data, identify process improvement opportunities, and develop reporting solutions that inform strategic decisions. Your ability to translate data into clear insights, streamline workflows, and lead through collaboration will be key to success.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do -- for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Western Washington varies between $92,900 -- $145,700, and for Eastern Washington varies between $80,800 - $126,900. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following:

• Serve as the primary operations representative for data and performance reporting initiatives
• Partner with cross-functional teams to identify and execute opportunities for operational improvements
• Monitor key metrics, analyze trends and provide insights to leadership to inform strategic decisions
• Manage, mentor, and develop a team of analysts and/or Operations specialists
• Set clear goals and expectations for team members, provide regular feedback, and support professional