Operations Specialist (40348)

Field Support Services Operations Specialist

The Field Support Services Operations Specialist will play a critical role in the development and coordination of Field Support Services Department operational, maintenance and reliability project support activities. The Operations Specialist works independently and collaboratively with the Field Support Services Operations Manager and staff to plan and implement activities in the following areas: operations support, requirements applicability and implementation, project material/shop organization, corrective action management, conduct of operations, research and evaluation, and ongoing monitoring of requirements implementation. Other responsibilities include supporting communications activities and helping maintain partnerships to advance the mission of the IT Infrastructure Services Department.

Specific job duties include but are not limited to:

• Supporting information management equipment inventory accounting/reporting and organization.
• Asset tracking of material and updating data into a software tracking system.
• Reviewing and oversight of information management (IM) project and ticket related work.
• Providing preventative and corrective maintenance oversight and logistical support.
• Reviewing completed work procedures and packages to ensure work is complete and in accordance with requirements.
• Identifying and coordinating system configuration control requirements.
• Providing subject matter expertise relating to Hanford telecommunications infrastructure and supporting systems equipment; specifically supporting project material and organization.

Basic Qualifications:

• BA/BS degree or an equivalent combination of education and experience, plus 1 year of related experience.
• General understanding of equipment for telecommunications infrastructure/transport systems.
• Demonstrated proficiency in communication and interpersonal skills, with the capability to effectively engage and collaborate with diverse stakeholders.
• General knowledge or understanding of electronic asset programs and tracking system software.
• Exhibits a high degree of accuracy and meticulous attention to detail in all tasks.
• General knowledge or understanding procurement processes and materials management systems.
• General knowledge or understanding of electronic work management systems.
• Proficient in using Microsoft Outlook, Word, and Excel for business operations.
• General knowledge or understanding of telecommunication facilities and working components.
• The ability to work in a fast-paced work environment and demonstrate the ability to quickly adapt to changing work demands and conflicting priorities.
• Proficient understanding of problem solving/troubleshooting.
• Ability to obtain and maintain a Personal Identity Verification (PIV) Credential badge.

Desired Qualifications:

• Outside plant infrastructure knowledge/experience to include telephone pole and low voltage pathway system components.
• Experience/knowledge of Metrotech VM-810 cable locator.
• Experience/knowledge using/navigating drawings within AutoCAD.
• General understanding of mechanical theory to include HVAC and generator systems.
• Understanding of working components of AC/DC/UPS power systems.
• Previous facilities, and/or utilities experience.
• Knowledge of LAN mobile radio theory.
• Strong background in commercial vehicle logistics and management/maintenance.
• Knowledge in electronic work management systems to include ESP, EAM, Remedy, Maximo, and JCS.
• Understanding of material managing and auditing.
• Excellent communication skills.
• Possess a good understanding of computers and software programs for scheduling, spreadsheets, and use of Microsoft Office Programs.
• Ability to perform multiple tasks, exercise personal judgement, adjust priorities, and perform work with minimal supervision.
• Strong interpersonal, organizational