Logistic Services Representative
Washington Staffing
Job Title
Process and manage customer orders from entry through delivery, ensuring accuracy and timeliness across systems and documentation. Coordinate with carriers, warehouses, and internal teams to support shipment scheduling, tracking, and issue resolution. Maintain accurate logistics records and update systems with shipment and order status to ensure visibility and compliance. Respond to routine inquiries from internal and external stakeholders regarding order status, delivery timelines, and documentation. Identify and escalate service disruptions or order discrepancies to senior team members for resolution. Support continuous improvement efforts by identifying process inefficiencies and suggesting enhancements. Keep current on all portfolio products and related updates, including offerings, shipping procedures, and promotions, to ensure accurate and informed customer support. Maintain regular and punctual attendance to ensure consistent service and team reliability.