Food Service Trainer (nomnom Bigelow | Full - time)

Nomnom Food Service Trainer

Salary Range: $18.30 - $23.25 Hourly $3.00 Shift Differential Eligibility Work Location: 8926 E Bigelow Gulch Rd, Spokane, WA 99217

The Opportunity: Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win. Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

Primary Job Responsibilities:

• Directly responsible for training food service employees directly from the Company's food training manual, guides, and job aids as they train
• Developing and adjusting job aids accordingly per guidelines with new food products
• Operating and training the food service program within a nomnom store(s) including ordering, food preparation, waste and spoilage documentation
• Answering questions about the food items offered and upselling product
• Adhering to safe and sanitary food handling practices
• Replenishing supplies and food
• Cleaning surface areas, throwing away trash, etc.
• Receiving and unloading stock
• General housekeeping duties
• Resolving customer complaints and ensuring customer satisfaction
• Cashier duties, including accurately ringing up customers and taking various forms of payment

In addition, you also will be responsible for:

• Assisting and working with the store's standard operations, including but not limited to, lotto, alcohol and tobacco sales, cashiering, fuel attendant, etc.
• Consistently providing prompt and courteous customer service
• Working all assigned shifts, arriving on time, in uniform and ready to work
• Acting as a positive team player, working cohesively with other employees and contributing to a positive work environment
• Complying with company policies and procedures, including all safety and environment policies and procedures
• Maintaining a clean and safe work environment

Physical Demands:

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping
• Frequent squatting and kneeling required for obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
• Sometimes required to lift in excess of stated conditions up to 50 pounds
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs

Note: There may be exposure to gas fumes and solvents, and occasional noise. Qualificati