Field Service Technician

Field Service Technician

Location: Seattle, WA area Pay: $31 to $34 an hour depending upon qualification Per Diem for Overnight Travel and Paid Holidays and company vehicle Travel: 100% All applicants applying for this job opening must be legally authorized to work in the United States and are required to have US residency at the time of application. Client is not able to provide sponsorship.

Overview: The Field Service Technician is responsible for installing and servicing a variety of machines, machine tools, and accessories. You will provide technical support for all applications of products, metrology, demonstration, functionality, and performance. For qualified candidates, Client will provide comprehensive training and shadowing.

Duties and Responsibilities:

• Responsible for the installation and machine maintenance, which includes diagnosis, repairs, certification, and re-calibration of various machines at the customer sites, to conform to factory specifications and accuracy standards.
• Performs service calls at customer sites to correct problems involving company products, diagnoses and corrects the problem, and performs related duties to customer satisfaction.
• Provides technical support to other service representatives and customers.
• Ensures prompt preparation and completion of service and expense reporting related to assigned duties.
• Provides the highest customer satisfaction while representing client in a professional manner.
• Supports organizational policies related to safety, environmental protection, housekeeping, etc. within area of responsibility.
• Supports and participates in continuous improvement activities that positively affect safety, the environment, quality, reliability, and productivity or improve the overall suitability and effectiveness of the management system, its processes, and products.
• The design, documentation, testing, creation, or modification of computer programs related to machine operation.
• Technical duties include tasks that are both mechanical and electrical.
• Mechanical duties include assembly, disassembly, leveling, diagnosis and repair of mechanical issues on automated equipment.
• Electrical duties include diagnosis, troubleshooting and repair of control systems.

Required Skills/Abilities:

• Associates Degree preferred or equivalent combination of technical courses and experience
• Must be self-motivated, highly detail-oriented and organized, capable of working independently
• Minimum of three years mechanical, electrical, computer, and software experience
• Military job experience is welcome
• Must exhibit independence and the ability to troubleshoot and resolve issues with minimal assistance.
• Excellent customer service, verbal, and written communication skills
• Must be able to travel extensively in a Regional Territory
• Lifting of up to 40lbs

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.