View All Jobs 171622
Customer Service Representative
Manage customer inquiries and ensure seamless order processing and client satisfaction
Bellevue, Washington, United States
Entry Level
2 days ago
Washington Staffing
A domain ending in .gov typically indicates a government entity, suggesting this is a public sector organization involved in staffing services in Washington state.
645 Similar Jobs at Washington Staffing
Customer Service Representative
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Bellevue, Washington. In this role, you will handle customer inquiries, manage order processing, and provide exceptional support to ensure client satisfaction. If you thrive in a fast-paced environment and enjoy problem-solving, this position is an excellent opportunity to contribute to a dynamic team.
Responsibilities:
- Respond to inbound customer calls with professionalism and efficiency.
- Process orders accurately and ensure timely entry into the system.
- Assist customers with inquiries related to order fulfillment and supply chain logistics.
- Provide support for both inbound and outbound communication to address client needs.
- Resolve customer concerns and escalate issues when necessary to the appropriate departments.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless communication and service delivery.
- Monitor and follow up on order statuses to guarantee customer satisfaction.
- Continuously improve customer service processes and suggest enhancements where applicable.
Requirements:
- Proven experience in customer service.
- Proficiency in order entry and familiarity with supply chain logistics.
- Strong communication skills, both verbal and written.
- Ability to handle inbound and outbound calls professionally.
- Detail-oriented with excellent organizational skills.
- Capability to manage multiple tasks and prioritize effectively in a fast-paced setting.
- Proficiency with customer support tools and systems.
- A commitment to delivering exceptional service and resolving customer issues promptly.
About Washington Staffing
A domain ending in .gov typically indicates a government entity, suggesting this is a public sector organization involved in staffing services in Washington state.