Clinic Services Specialist 2 - Medical Receptionist

Clinic Services Specialist

Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression --- making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day.

What You Will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include:

• Scheduling patient appointments with accuracy and care
• Verifying insurance and handling patient registration
• Managing co-pay collections and balancing daily/weekly deposits
• Supporting front-office operations and serving as a resource for colleagues
• Assisting with limited coding and charge entry as needed

Is This the Right Role for You? We are looking for individuals who:

• Thrive in a demanding environment
• Possess strong communication and problem-solving skills
• Are self-directed and take initiative to support both patients and colleagues
• Have a passion for healthcare and a commitment to patient-centered service

What You Need to Succeed

Responsibilities - Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Qualifications

Education - High School diploma or equivalent required.

Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:

• Admitting
• Medical Records/Health Information
• Applicable clerical support experience
• Familiarity with Medical Terminology

Skills - Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions.