CAD Services Support Technician

Cad Services Support Technician

Parametrix is a 100% employee-owned consulting firm helping clients deliver resilient infrastructure, vibrant and livable communities, and environmentally sustainable solutions. We are a team of professional construction managers, engineers, management consultants, planners, scientists, and surveyors dedicated to delivering outstanding client service. We build lasting partnerships and collaborate with our clients to envision possibilities and create tomorrow, together. We are committed to being a Best Place to Work, offering hybrid work environments that promote meaningful connections, support work-life balance, and encourage career development. With excellent benefits, employee ownership, and a collaborative culture, Parametrix creates a supportive and enriching workplace.

We are seeking a CAD Services Support Technician to join our technology team. In this role, you'll support our civil engineering staff in the effective use of Autodesk Civil 3D and Bentley OpenRoads Designer, helping to maintain high-quality project deliverables and efficient workflows. This role is ideal for someone passionate about mentoring others, troubleshooting design issues, and promoting CAD best practices. You will report to the CAD Services Manager and can work in a hybrid schedule to support staff across all regions.

You Will:

• Provide day-to-day support and troubleshooting for Civil 3D and OpenRoads project teams.
• Help teams resolve issues with surfaces, corridors, design production, and project setup.
• Conduct onboarding and one-on-one training for new team members.
• Document and promote CAD standards and workflows aligned with project and client requirements.
• Assist in maintaining Civil 3D and OpenRoads templates and content libraries.
• Collaborate with IT and project managers on software deployments and configurations.

You Have:

• 3+ years of demonstrated competence in the use of Civil 3D and/or OpenRoads for design production and support.
• Experience may come from hands-on project work, training, or technical support roles.
• Familiarity with corridor modeling, alignments, surfaces, and plan production workflows.
• Confidence troubleshooting software and guiding users through solutions step-by-step.
• A passion for teaching, mentoring, and sharing CAD knowledge.
• Understanding of DOT CAD standards (e.g., WSDOT, ODOT, ITD) is a plus.
• Strong communication skills and ability to work across teams.

Compensation Information: Base salary for this position is in the range of $60,000-$75,000. Compensation is determined by factors such as education, experience, location, and role. As employee-owners, we are eligible for performance-based bonuses and our salaries are reviewed annually. Our compensation structure prioritizes transparency and internal pay equity.

Why Join Parametrix? Employee Ownership & Great Benefits: As a 100% employee-owned company, you will share in and contribute to Parametrix's success. You will earn stock in your Employee Stock Ownership Plan (ESOP) account and be an important contributor to our collective achievements. Our Benefits include: Comprehensive Healthcare (medical, dental, vision, short- & long-term disability insurance) Employee Stock Ownership Plan (financial profit sharing) Performance-based bonuses 401(k) Plan Paid Time Off (both vacation & sick/wellness time accruals) Paid Holidays Parental Bonding Leave Exciting, Award-Winning Project Work: Our work earns recognition for its innovation and positive impact on communities, giving you the opportunity to contribute to projects that make a difference.