Aerospace Customer Service Intern

Customer Service Intern

Crane Aerospace and Electronics has an exciting opportunity for a Customer Service Intern at our Lynnwood, WA location. Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. Located in the epicenter of United States aviation manufacturing, our Lynnwood, Wash., facility delivers industry-leading aerospace & defense power and fluid solutions. You'll join a group of aerospace professionals committed to engineering excellence and work in a community tucked between the idyllic Puget Sound and Cascade Mountains. Start the next chapter of your career with Crane Aerospace & Electronics!

Job Summary: The Customer Service Intern will gain hands-on experience supporting customer administration and sales processes. This role provides exposure to order management, ERP systems, and customer communication while assisting the Customer Service team with day-to-day activities. The internship is designed to help students apply classroom knowledge in a professional setting and develop skills for future careers in business or customer service.

Essential Functions:

• Assist with reviewing and entering customer purchase orders into ERP system
• Support preparation of quotes and order acknowledgments under supervision
• Help maintain accurate customer data and files
• Provide status updates to internal teams and assist with customer inquiries
• Collaborate with team members to learn customer service workflows
• Participate in meetings and training sessions as assigned

Minimum Qualifications:

• Actively pursuing a BA or BS degree in Business, Communications, or related field
• Proficiency with Microsoft Office (Word, Excel)
• Strong verbal and written communication skills
• Ability to work collaboratively and manage multiple tasks
• Participate in meetings and training sessions as assigned

Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Working Conditions:

• Standard office environment
• Work requires substantial visual concentration on detail
• Working conditions are normal for a manufacturing environment
• Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
• May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumes
• Must be flexible to work overtime as needed

Standing: 10% *percentage is approximate and may vary depending on work task

Sitting: 90% *percentage is approximate and may vary depending on work task

Lifting (in pounds): up to 10 pounds

Pushing (in pounds): up to 10 pounds

Mental/Visual: use of computer and basic office equipment

Workspace (line, cube, etc): cubicle/desk

Crane Co. reserves the right to change or assign other duties to this position. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of accountability and responsibility. These descriptions should not be considered to be all-inclusive listings of work requirements.

Crane Co. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, physical or mental disability, pregnancy, medical condition, genetic information, or U.S. military or veteran status or any other characteristic protected under federal, state, or applicable local law, in recruiting, hiring, training and promoting.

Salary Range: $23.00 - $28.00 USD Hourly. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.