Administrative Support Assistant (CYS) (developmental) Nf - 02/03

CYS Cascade School Age Center Job Posting

This position is with CYS Cascade School Age Center at Joint Base Lewis-McChord, WA. The rate of pay for the NF-02 will be $19.41 - $25.24 per hour, NF-03 will be $50,532-$73,003 per year or $24.21- $34.98 hourly. Pay is awarded based on hours worked. CYS Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and at least 25% for each additional child.

Responsibilities:

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitors children's departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database.
• Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as required.

Requirements:

Conditions of Employment

Qualifications:

• NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).
• NF-03 Qualifications: Experience working in a professional office setting which requires administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. Highly qualified candidates will submit resumes that reflect experience utilizing automated database systems (i.e. CYMS) for childcare operations. Applicants that possess the highly qualified criteria may be sent first for consideration.

Additional Information:

Area of Consideration: The area of consideration for this vacancy announcement is within the Local Commuting Area (60-miles) of Joint Base Lewis-McChord, WA. (Military Spouse Preference and Involuntarily Separated Military Preference eligible candidates are included in the area of consideration.) Note: If your profile and resume do not show a current local address, you may be rated ineligible for the Area of Consideration.

Manual Application: If you would like to apply manually, please contact the servicing NAF Human Resources listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner.

PCS Costs: Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials: This is a pay-banded position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Incentives and Bonuses: As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 31 December 2025.

Other: Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. This is a Regular Part-Time position with a minimum work week of 20 hours and eligible for benefits. Must be available for duty weekdays 0530-1830, and occasional Saturdays, depending on mission requirements. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.