Service Coordinator

Developmental Services Service Coordinator

Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown for more than 50 years. WCMHS provides education, support, and treatment for individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is "Where Hope and Support Come Together."

WCMHS Community Developmental Services (CDS) is seeking Service Coordinators to provide critical supports to individuals with developmental and intellectual disabilities and autism by coordinating person-centered services in home and community settings. As the primary contact for individuals, families, and Shared Living Providers (SLPs), this role ensures care aligns with each person's unique needs and goals.

In addition to service coordination and advocacy, the Service Coordinator supervises direct support staff, provides some direct care, and manages essential administrative tasks. These positions offer meaningful opportunities for collaboration, creative problem-solving, and contributing to positive outcomes for our community members with developmental service needs.

Qualifications

Service Coordinator qualifications include those listed below:

• High school completion or equivalent (BA/BS in a relevant field of study preferred);
• Team leadership experience; and
• Three or more years' experience providing services to individuals with developmental and intellectual disabilities, including autism.

Knowledge, skills, and competencies:

• Knowledge of evidence-based practices and supportive services for individuals with intellectual and developmental disabilities and autism, and familiarity with relevant community resources.
• Ability to collaborate and work productively with internal and community partners.
• Excellent organizational skills, with the ability to document work/services provided into an electronic records system with a high level of accuracy and timely completion.
• Crisis intervention and de-escalation skills, and the ability to appropriately and compassionately respond to client needs, while maintaining professional boundaries.
• Problem-solving and critical thinking skills, with a solutions-oriented approach to addressing challenges.
• Ability to maintain a calm demeanor and to make sound decisions in challenging situations.
• Ability to drive, a valid driver's license, an acceptable driving record, and consistent, regular access to a safe, reliable, insured vehicle.

Compensation & Benefits

This full-time position (40 hours/week) offers a non-exempt hourly wage of $24.62 and comprehensive benefits, including tuition reimbursement/student loan assistance; generous paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b)-retirement plan with employer match.

To Apply

We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter, preferred) may also be emailed to recruitment@wcmhs.org or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or accommodation in the application process, please contact us at recruitment@wcmhs.org or 802-229-1399.

Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.