Marketing & PR Placement Intern (warner Bros. Studio Tour Leavesden)

Marketing and PR Intern (Placement)

To assist in the development and execution of marketing campaigns for all areas of Warner Bros. Studio Tour London. Reporting to the Head of Marketing, the Marketing and PR Intern will be responsible for assisting the Brand and Digital marketing teams with general administration, ensuring the smooth running of the department, and supporting the PR team with ad hoc requests. Providing marketing support, where required, across Global Experiences.

Key responsibilities include:

• Evaluating competitor websites and news to compile insights into a monthly report and share with the wider Studio Tour team
• Supporting with social community management and escalating customer service queries
• Coordinating online submission requests to the online and PR inboxes
• Assisting in updating and sourcing content for the website through the CMS system
• Becoming a brand guardian and updating marketing and Studio Tour assets to align with brand guidelines
• Ensuring marketing folders, imagery and videos are up-to-date and easy to find
• Providing support to PR team including managing media requests, assistance during busy campaigns / periods, compile press packs / event materials and general administration
• Assisting with the organisation of press visits and help handling ticket requests for VIPs
• Sourcing merchandise for prizing and gifts, following internal processes to order stock
• Budget responsibilities to include raising Purchase Orders and setting up new suppliers
• Arranging, booking and facilitating team meetings, both on-site and off-site
• Managing appointments and marketing team diaries
• Taking minutes in marketing meetings and sharing actions with the team
• Providing general office support including stationery orders and organising marketing storage and stock
• Ensuring general administrative work is accurate and up-to-date
• Providing high levels of customer service and relationship management to other departments and our key partners, delivering beyond service expectations

Ongoing projects include:

• Supporting with ad hoc shoots to capture content for social channels
• Being part of brand photo and video shoots for Studio Tour and Retail helping with shoot prep, creating shot lists and operational support
• Providing assistance to marketing teams with ad hoc projects, presentations and other requests
• Assisting with collating information and data to produce performance reports
• External website audits to assess brand inclusions and suggest updates
• Undertaking research projects to source information to support the introduction of new concepts, ideas or platforms to marketing plans and create a presentation to share findings
• Setting up and implementing PR, brand and website competitions, seeking internal and 3rd party approvals and prize fulfillment
• Updating the asset library with new brand assets and campaign collateral
• Assisting with organisation of any marketing events (internal and external, consumer and trade) ensuring all personnel and promotional material are delivered on time
• Supporting Trade and Education teams with classroom and event assistance when required

Selection criteria include:

• Education / Qualifications: Enrolled on a relevant degree course, GCSE Maths and English
• Skills Required: Excellent attention to detail and proofreading skills, excellent verbal and written skills, excellent organisation and prioritisation skills to meet deadlines, experience using social media, excellent English both in spoken and written language, proven IT skills with a sound knowledge of Microsoft Office, Photoshop competency an advantage
• Behavioural Competences: Ability to work with own schedule and meet tight deadlines, team player, positive outlook and "can do" attitude, calm and friendly approach, confident and approachable personality, proactive, resourceful and self-motivated, creative and innovative thinker