Sales Manager - Darien Commons

Sales Manager

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. Communicate Warby Parker's values and brand philosophy to customers. Own troubleshooting for our point-of-sale system. Oversee the store's inventory management procedures. Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences. Manage and implement daily zoning schedules. Open and close the store. Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed. Direct a team of 8-10 team members, consistently demonstrating what great service looks like. Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader. Assist with new hire on-boarding and ongoing training. Treat all of our customers with respect and cultivate an inclusive, service-minded work culture.

Steeped in retail experience, with 1+ year in a management position. Equipped with exceptional interpersonal skills. Backed by managerial experience in sales or operations at a complex, customer-focused retailer. A self-starter with an entrepreneurial spirit. Eager to learn new skills. An upbeat and empathetic team player. Driven to do what it takes to be a top performer time and time again-and help your teammates reach their targets along the way. Able to bring a positive, fun energy to the workplace, even when working long hours. Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE). In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

Some benefits of working at Warby Parker for full-time employees include health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days per year; retirement savings plan (401(k)); parental leave (non-birthing parents included); short-term disability; employee stock purchase plan; employee assistance program (EAP); bereavement support; optical education reimbursement; free eyewear; and more (just ask!). Some benefits of working at Warby Parker for part-time employees include employee assistance program (EAP); employee stock purchase plan; free eyewear; paid sick leave; and more (just ask!).

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. WA only: Full-time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).