Systems Administrator, Technology Operations

Systems Administrator - Technology Operations

24/7 L2 Support for Walmart & Sams around the global for batch schedulers that run on the mainframe and open systems. Being able to multi-task and support our customers through different channels of communication whether it being a phone call, Zoom, Slack or Team. Work holidays and weekends to provide support and being able to resolve issues.

Work schedule for this role is: Wednesday, Thursday, Friday and every other Saturday from 19:00pm to 07:30am (CST)

About Team: Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do:

• Able to monitor batch flows and escalate if SLA will be missed.
• Able to restart 70% of the batch job, while taking phone calls.
• Able to monitor mainframe and open systems where we run our batch jobs, ensuring systems are stable.
• Primary responsibilities include 24/7 L2 Support for Walmart & Sams around the global for batch schedulers that run on the mainframe and open systems.
• Being able to multi-task and support our customers through different channels of communications whether it being a phone call, Zoom, Slack or Team.

What you'll bring:

• Mainframe experience is helpful but not required.
• Able to multi-task by using many different communications channels.
• Knowledge of JCL (job control language).
• How to type and take phone calls.
• Soft skills - positive attitude and willingness to learn
• Basic understanding of computer usage (Outlook, etc)

Immigration sponsorship is not available in this role.

About Walmart Global Tech: Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location: 805 Se Moberly Ln, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.