Senior, Software Engineer – Customer Care Tech

Senior Software Engineer – Customer Care Tech

As a Senior Software Engineer – Customer Care Tech at Walmart, you will lead the design, development, and implementation of scalable software solutions that align with business objectives. This role requires expertise in software architecture, coding standards, and DevOps practices to deliver high-quality, maintainable applications. You will collaborate across teams to analyze requirements, address technical challenges, and ensure robust performance and security. Your contributions will support continuous integration and delivery processes, driving innovation and operational excellence within a dynamic, fast-paced environment.

What You'll Do

The core responsibilities include:

• Analyze and classify business and technical requirements, ensuring alignment with project objectives and risk mitigation.
• Design scalable, maintainable software solutions by translating high-level designs into detailed functional components.
• Develop and configure code adhering to standards, focusing on quality, security, and performance.
• Create and execute comprehensive test cases to validate software functionality and reliability.
• Monitor application performance, troubleshoot defects, and implement corrective actions to maintain system stability.
• Automate routine tasks within CI/CD pipelines to enhance development efficiency.
• Collaborate with stakeholders to deliver solutions that meet business and technical needs.

What You'll Bring

The ideal candidate should possess:

• Proven expertise in software development, including proficiency in coding languages such as JavaScript, Python, or C.
• Strong knowledge of solution design principles, software architecture, and scalable distributed systems.
• Experience with requirement analysis, including functional and non-functional requirements, user stories, and risk assessment.
• Familiarity with DevOps practices, CI/CD pipelines, and automation scripting to enhance development workflows.
• Ability to create maintainable, testable, and secure code aligned with coding standards and quality guidelines.
• Skilled in troubleshooting, defect management, and performance monitoring to ensure high availability and reliability.
• Demonstrated capability to collaborate with stakeholders and translate business needs into technical solutions.