Senior Analyst, Business Support

Senior Analyst - Business Support

This position offers a 4-day, 10-hour workweek and requires availability for at least one weekend day and holidays.

In this role, you will use Excel, SharePoint, PowerPoint, and Tableau daily to monitor network performance, manage disruptions, and communicate clear findings. You will conduct root cause analysis to drive corrective actions and support day-to-day operations, including escalations and standardized reporting. The team provides mentorship, an open-door environment, and defined growth paths. Weekend and holiday coverage is required. You will have opportunities to advance within Walmart, and you will have the tools and learning resources to continue developing your analytics and operations skills.

We are the Network Operations Center (NOC) for the Last Mile Delivery where we monitor and manage disruptions to mitigate network performance degradation. We partner with various stakeholders to build and improve processes.

What you'll do:

• Use Microsoft Excel, PowerPoint, and Tableau to analyze data, perform RCA, and build reporting.
• Run root cause analyses to identify issues, quantify impact, and drive corrective actions.
• Partner with cross-functional stakeholders to set expectations, communicate status, and follow through.
• Support weekend and holiday operations as part of a coverage rotation.
• Maintain high data accuracy and document processes for repeatability.

What you'll bring:

• 1-2+ years of relevant experience.
• Strong, hands-on skills in Excel, PowerPoint, and Tableau.
• Proven experience conducting RCA and turning findings into action.
• Clear communication and stakeholder management.
• A team-first mindset and reliability under time pressure.
• Availability to work weekends and holidays.
• Meticulous attention to detail.

Minimum Qualifications: Bachelor's degree in Business Management, Logistics, Computer Science, or related field OR 2 years' experience in operations, retail, project management, or related area.

Preferred Qualifications: Walmart Masters: Business Administration

Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America