Manager, Revenue Operations Scaled Services, Enablement And Support

Manager, Revenue Operations Scaled Services, Enablement and Support

The Program Manager, Strategic Initiatives & Special Projects will drive operational excellence and strategic transformation within Enablement & Support (E&S). This role connects leadership strategy to operational execution by identifying, prioritizing, and managing initiatives that enhance efficiency, scalability, and quality across the E&S ecosystem. The ideal candidate is an operations-minded strategist who thrives in ambiguity, uses data to identify opportunities, and leads structured improvement efforts that elevate both customer and associate experiences.

Key Responsibilities

• Strategic Alignment & Program Management
• Process Optimization & Operational Excellence
• Continuous Improvement & Measurement
• Cross-Functional Collaboration

Preferred Qualifications

• 3+ years of experience in AdTech, program operations, or related technology environments.
• Proven ability to analyze, document, and improve business processes at scale.
• Strong collaborator with exceptional communication and stakeholder management skills.
• Experienced in program or project management, with the ability to lead initiatives without direct authority.
• Analytical and data-driven, able to translate insights into strategic and operational recommendations.
• Comfortable working in a fast-paced, evolving environment and navigating ambiguity.
• Self-starter who is curious, proactive, and unafraid to challenge the norm.
• Familiarity with structured improvement methodologies (Lean Six Sigma, Kaizen, etc.) is a plus.

Minimum Qualifications

• Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area.
• Option 2: 4 years' experience in campaign management, business development, market development, or related area.

Preferred Qualifications

• 3 years' experience in account management.
• 3 years' experience in customer-facing role.
• 3 years' experience in digital media.
• Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area.
• With CRM.

Primary Location

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.