Field Application Engineer (m/w/d)

Field Application Engineer

Our team consists of leading industrial experts in the fields of Industry 4.0, Smart Factory and IIoT. These talented professionals work closely with partners to find dynamic solutions for their digital transformation efforts. Our structure enables us to provide customers and partners with the best of both worlds: the agility and dynamism of a startup, backed up by the institutional know-how of our shareholders VusionGroup und Bossard AG. Join us. Let's disrupt the future of industrial IoT together.

Job Description

Responsibilities:

• Engage with clients to understand their business objectives and technical requirements.
• Provide expert guidance on how our products and services can address specific client challenges.
• Conduct presentations and demonstrations to showcase proposed solutions.
• Translate business requirements into technical terms and lead the team in designing, building, and managing technology solutions.
• Build, lead, and federate teams around pre-sales and pilot projects, preparing solutions for deployment to independent customers and larger accounts
• Be the technical and solution expert facing customers.
• Assist clients in customizing solutions to their needs and integrating their data into our Cloud.
• Train and support our partners and customers during the solution lifecycle
• Track and document every part of the customer's implementation and utilization of the solution.
• Manage client & reseller communications as per the assigned responsibility in the project.

Qualifications

Education:

• BA/BS in related field: Business, Marketing, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering.

Experience:

• A minimum of 2+ years' experience in a customer-facing role, preferably as an Application Engineer or similar technical Pre-Sales role.
• Industry knowledge: Supply Chain experience would be a plus.
• Strong understanding of SaaS solutions

Languages:

• Good English skills, both written and spoken
• French / German optional but would be a plus

Skills:

• Project management skills: managing deadlines and delivering tasks/projects on time.
• Strong critical thinking skills and adaptability to evolving technical landscapes.
• Technical Acumen: understanding and explaining technical concepts to both technical and non-technical audiences
• Customer-centric at heart: every decision you make revolves around our customers and improving their experience.

Additional Information

We innovate. We help communities thrive.

As part of the VusionGroup, that has an international presence in 19 countries. In joining us, you'll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Pay: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant)

• Schedule: A flexible, hybrid work schedule

• Career Growth: E-learning opportunities and workshops, and global mobility potential

Goodies Fitnessstudio / Yoga, Pilates, Functional Fitness, Padeltennis, etc.... Notebook (kann auch privat genutzt werden) Gute Anbindung an öffentliche Verkehrsmittel mit finanzieller Unterstützung ⏲ Flexible Arbeitszeiten Home Office Kein Dresscode / legerer Stil Kein All-In-Vertrag Teamveranstaltungen Schöne Mur in Gehdistanz Barrierefreiheit Fahrradabstellplätze Kantine mit abwechslungsreichen Mahlzeiten und Essenszuschuss Kebab in der Nähe Frisches Obst Kaffee, Tee, Sodastream, ... E-Auto Ladestationen Flughafen Graz in der Nähe Multikulturalität - Zusammensein mit Kollegen aus aller Welt

For the advertised position, a KV minimum basic salary of 3,843.00 euros gross per month applies, with readiness for KV overpayment depending on actual qualifications (for full-time employment).