Strategic Planning Manager - Tech & Ops

Strategic Planning Manager

Together we fight for everyone's opportunity for a better financial future.

We will do this together—with customers, partners, and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough… we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with—and those we acquire throughout our lives—are understood, valued, and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients, and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your voyage—

Get to Know the Opportunity:

The Strategic Planning Manager plays a pivotal role in shaping and executing enterprise-wide strategies across Technology and Operations. This role drives alignment between business priorities and operational execution. The manager is responsible for synthesizing complex data into actionable insights, enabling informed decision-making and long-term planning. With a focus on cross-functional collaboration, strategic communication, and performance tracking, they will ensure that initiatives are not only well-defined but also effectively delivered across the organization. They will be responsible for producing weekly reporting/tracking on various initiatives as well as ad hoc assignments with quick delivery timelines. The ideal candidate will be detail-oriented and resourceful in an ever evolving, fast paced technical environment.

The Contributions You'll Make:

• Shape and drive enterprise-wide strategic initiatives by aligning and tracking Technology and Operations priorities with business objectives and transformation goals.
• Develop and deliver materials for Tech and Ops leadership on strategy, business performance, and planning initiatives.
• Develop executive-level insights and reporting that inform decision-making across senior leadership, including strategic dashboards, performance metrics, and planning frameworks.
• Lead cross-functional coordination to ensure seamless execution of strategic programs, acting as a central integrator across technology and operations.
• Translate complex data and market trends into actionable strategies, leveraging financial modeling and scenario planning to support long-term growth and innovation.
• Partner with Communications to craft and deliver high-impact messaging, ensuring clarity and alignment across stakeholder groups.
• Manage strategic planning cycles, including budget alignment, audit readiness, and initiative tracking, while proactively identifying risks and opportunities.
• Enable leadership effectiveness by organizing and prioritizing critical issues, preparing briefing materials, and facilitating strategic forums and leadership engagements.

Knowledge & Experience:

• Six+ years full time work experience in financial services, including at least one to two years in corporate development, strategy consulting, or similar role.
• BA/BS or Business-related degree (or equivalent experience)
• Strong quantitative skills and significant experience in building, manipulating, maintaining, and interpreting sophisticated Excel models.
• Detail-oriented with outstanding critical thinking and problem-solving abilities and ability to successfully handle multiple projects.
• Strong communication and presentation skills; comfortable working with senior management and different firm constituencies and partners.
• Ability to handle competing priorities, thrive in a fast paced, deadline-driven environment with a proven commitment to delivering high quality work.
• Effective process management abilities and the ability to develop a network of relationships within the organization.

Ideal Candidate:

• Fast learner, able to dive in and quickly grasp complex, technical topics.
• Excellent writer and communicator.
• Organized and reliable, with a focus on high-quality execution.
• Curious and intuitive, yet also highly analytical and logical.
• Ask the right questions and know when to listen and learn.
• Thrive on efficiency, getting things done, and doing them right.
• Able to handle confidential information with discretion.
• Resourceful problem solver—if you don’t have the answer you can find it.
• Detail-oriented.
• Always looking for ways to make things better.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements, and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$105,000 - $140,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially, and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools, and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer:

• Health, dental, vision, and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity:

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations: Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations.