The person undertaking the position will assist in ensuring that marketing activities are effectively built and implemented according to each segment and sub-segment, assisting business units in achieving their goals, meeting customer needs by segment and media access. Each target customer group (by segment/sub-segment) effectively on each marketing channel. Advising on marketing activities, while ensuring that marketing programs achieve their set objectives.
1. Support strategy development, plan management and effectiveness measurement of marketing activities: - Build marketing strategies and approaches / marketing plans for each customer segment / target customer group including: - Market research and analysis, customer needs and competitors to develop effective marketing strategies. - Coordinate with intra-branch and inter-branch departments to build financial solutions CVP, management and build media positioning and image for solutions / products, value positioning for each target customer group. - Management of MKT plan market access (Go-to-market), marketing campaigns for each segment / target customer group. - Organize and manage marketing campaigns, including promotions, events, and marketing activities - Monitor and evaluate the effectiveness of campaigns to promptly make adjustments. - Propose the implementation and build effective marketing / communication models for each customer segment. - Database management for marketing programs, report dashboard for MKT campaigns and Budget efficiency - Build a long-term marketing platform (target communications / automation) for marketing business activities.
2. Business support and consultation - Advise and support sales departments in carrying out marketing activities to enhance sales effectiveness. - Suggest innovative and effective solutions to drive sales. - Build and maintain good relationships with customers, partners and stakeholders. - Gather feedback from stakeholders to improve marketing programs and services. - Cooperate closely with relevant departments to ensure consistency and effectiveness in marketing activities - Professional consultation and training for experts / senior specialists on necessary marketing knowledge and skills
3. Other tasks assigned by the Reporting Level according to the Organizational Structure.
Reporting Level according to the Organizational Structure
N/A
All functional units in the Bank: CIBG, RBG, CA, CST, FIN, IT, Operations,…
Service of communication and marketing / external bodies: research bodies, strategic partnerships.
Qualification: - University degree or higher, Major in Marketing, Business Administration, External Economics or equivalent Professional knowledge: - Understanding product marketing; understanding products and services in finance, banking and insurance - Strategic planning & budget planning knowledge. Experience: - Professional: at least 15 years of experience in communications and marketing, including at least 7 years of experience in product marketing. Foreign languages - English at the specified level for the position