Operations Apprentice

Operations Apprentice

Are you looking to kickstart your career in a dynamic, fast-growing company? We're offering an exciting Operations Apprentice position that will give you hands-on experience across multiple aspects of our business operations.

This isn't just about making tea and filing paperwork. You'll be a valued member of our operations team, learning the inner workings of a successful facilities maintenance business while gaining a recognised qualification.

What You'll Be Doing

• Coordinate Work Orders: Support our operations team in scheduling and dispatching maintenance engineers across multiple client sites
• Client Communication: Handle client queries, provide updates, and ensure excellent service delivery
• System Management: Learn to use our cutting-edge CRM and job management systems, including IoT monitoring technology
• Reporting & Analysis: Assist with operational reports, KPI tracking, and performance analysis
• Compliance Support: Help maintain health & safety documentation, engineer certifications, and regulatory compliance
• Project Coordination: Support the planning and execution of planned maintenance programmes
• Supplier Liaison: Communicate with suppliers and subcontractors when required
• Process Improvement: Contribute ideas to improve operational efficiency
• Team Support: Work alongside experienced operations professionals who will mentor and develop your skills

Your Learning Journey

You'll be enrolled in a Business Administration Level 3 Apprenticeship (or similar operations-focused qualification), which includes:

• Day release or block release for college/training
• On-the-job training and mentorship from our experienced team
• Regular reviews and skills development sessions
• A nationally recognised qualification upon completion

Essential

• 5 GCSEs (or equivalent) including English and Maths at Grade 4/C or above
• Strong communication skills - both written and verbal
• Good organisational abilities and attention to detail
• Comfortable using computers and eager to learn new software systems
• Positive, can-do attitude and willingness to learn
• Team player who enjoys collaborating with others
• Interest in how businesses operate and desire to understand the bigger picture
• Reliable, punctual, and professional approach to work

What Makes a Great Apprentice at Voltix?

• Curiosity - You ask questions and want to understand why things work the way they do
• Initiative - You don't wait to be told what to do; you look for ways to contribute
• Resilience - You see challenges as learning opportunities
• Adaptability - No two days are the same, and you're excited by variety
• Professionalism - You understand the importance of representing the company well

What We Offer

Career Foundation: This isn't just an apprenticeship - it's the foundation of a genuine career. Many of our team members started in entry-level roles and have progressed significantly.

Real Responsibility: You'll be doing meaningful work from day one, not just observing from the sidelines.

Mentorship & Support: Work alongside experienced professionals who are genuinely invested in your development.

Qualification: Gain a nationally recognised Level 3 qualification while earning.

Great Benefits:

• 31 days paid holiday (including bank holidays) - unheard of for most apprenticeships!
• Fun, supportive culture where you'll be valued as part of the team
• Modern office environment with the latest technology
• Career progression opportunities in a rapidly growing company
• Regular team events and celebrations
• Exposure to cutting-edge technology including IoT and smart building systems