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Business Development Executive – BPO Services

Generate new international clients for Kenyan BPO services and establish long-term partnerships
Nairobi, Nairobi County, Kenya
Senior
4 weeks ago

Business Development Executive

VIZX Global is a fast-growing BPO and RPO firm committed to connecting enterprises with Africa's top talent. From staffing and payroll to contact center and real estate support, we offer innovative outsourcing solutions to clients across the USA, Europe, and Africa. We are on a mission to showcase Africa—especially Kenya—as a premier outsourcing destination, and we're looking for a results-driven Business Development Executive to help us do exactly that.

We are seeking a high-caliber, confident Business Development Executive with a strong background in BPO sales and experience selling Kenyan or African services to international clients. In this role, you'll be responsible for generating new business opportunities, building trusted relationships, and positioning VIZX's value proposition globally.

You'll work directly with our leadership team to drive growth and represent our services in global markets—primarily in North America and Europe. If you're a strategic thinker, excellent communicator, and natural closer who thrives in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

  • Identify, engage, and convert potential clients interested in offshore BPO services (staffing, back-office, contact center, payroll, etc.).
  • Build a robust pipeline of B2B prospects across target industries and geographies (USA, Europe, Africa).
  • Conduct outreach through calls, email, LinkedIn, webinars, and industry events.
  • Understand client needs and tailor VIZX's service offerings to match their business goals.
  • Prepare and deliver compelling pitches, proposals, and presentations to C-level decision-makers.
  • Lead negotiations and manage the end-to-end sales process to close deals.
  • Actively position Kenya and Africa as high-quality outsourcing destinations.
  • Identify trends, client pain points, and market gaps to inform solution design and go-to-market strategies.
  • Work with marketing and leadership to develop relevant collateral and campaigns.
  • Build long-term, trust-based relationships with prospects and clients.
  • Collaborate with internal teams to ensure smooth onboarding and successful project handover.
  • Provide regular feedback from the market to help refine offerings.
  • Track and report sales activities, pipeline health, and deal progress in CRM systems.
  • Provide monthly reports on performance, client conversations, and revenue forecasts.
  • Contribute to quarterly growth planning and target setting.

Requirements:

  • Minimum of 4 years' experience in B2B sales, BPO business development, or outsourcing consultancy.
  • Proven experience selling African or Kenyan services to international clients (especially in the USA or Europe).
  • Deep understanding of the outsourcing industry, including value drivers and objections.
  • Excellent communication, negotiation, and presentation skills.
  • High emotional intelligence and the ability to influence across cultures and industries.
  • Proficient in CRM tools, proposal writing, and virtual sales tools (Zoom, Google Meet, etc.).
  • Self-driven, goal-oriented, and comfortable working independently or remotely.

Nice to Have:

  • A network of outsourcing buyers, consultants, or C-level decision-makers.
  • Experience working in a BPO firm serving healthcare, tech, real estate, or back-office clients.
  • Familiarity with RFP/RFQ processes and international procurement.

Why VIZX?

At VIZX, we believe Africa is the future of work and we're proud to be shaping that future. As a Business Development Executive, you'll be on the frontlines of a fast-growing, purpose-driven company making real global impact.

  • Global Exposure: Engage directly with international clients, shaping how the world perceives African talent.
  • Flexible & Entrepreneurial Culture: We value results, not red tape. Own your work, contribute your voice.
  • Purpose-Driven Work: Your success drives economic opportunity and job creation across the continent.
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Business Development Executive – BPO Services
Nairobi, Nairobi County, Kenya
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