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Salesforce Lead

Own Salesforce lead responsibilities and drive CPQ/Revenue Cloud enhancements across platforms
Colombo, Western Province, Sri Lanka
Senior
23 hours agoBe an early applicant
Virtusa

Virtusa

Provides digital engineering, IT consulting, and outsourcing services to help enterprises modernize systems and accelerate digital transformation.
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Lead Software Engineer

Key Responsibilities

Platform Administration & Configuration

  • Maintain Salesforce objects, fields, validation rules, workflows, Flow automations, routing logic, support queues, profiles, permission sets, and sharing rules
  • Manage user provisioning, role hierarchy, and access governance

CPQ / Revenue Cloud Support (2 Resources)

  • Support pricing updates, product catalog changes, quoting rules, product bundles, discount structures, approval workflows, and contract amendments
  • Maintain revenue lifecycle automation including renewals, amendments, and forecasting enablement
  • Create and update Flows and Apex triggers/classes to support complex CPQ logic

Service Cloud Support (1 Resource)

  • Optimize SLA management, case routing automation, escalation rules, entitlements, and milestone tracking
  • Improve agent experience through console configuration and automation enhancements
  • Build and enhance case automation using Flow and Apex where required

Development & Automation

  • Design, create, and update Flows (Record-Triggered, Screen Flows, Scheduled Flows)
  • Develop and maintain Apex classes, triggers, batch jobs, and test classes
  • Support Lightning components (LWC/Aura where applicable)
  • Perform debugging, log analysis, and production issue resolution

Salesforce CRM Developer Tech Stack

  • Salesforce Sales Cloud, CPQ / Revenue Cloud, Service Cloud
  • Flow Builder, Apex, SOQL/SOSL
  • Lightning Web Components (LWC)
  • Validation Rules, Approval Processes
  • Data Loader & data migration tools
  • DevOps tools (e.g., change sets / CI-CD if applicable)
  • API integrations (REST/SOAP as required)

Operational Responsiveness

  • Provide rapid response to business requests
  • Reduce operational bottlenecks and backlog
  • Ensure platform stability and continuous improvement under shift-based support coverage
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Salesforce Lead
Colombo, Western Province, Sri Lanka
Sales
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About Virtusa
Provides digital engineering, IT consulting, and outsourcing services to help enterprises modernize systems and accelerate digital transformation.