Senior Software Engineer

CREQ229733 Requisition # 4 hours ago Post Date

Production Support Specialist BA Senior Key Responsibilities

Track, analyze, and resolve production incidents; communicate status updates to stakeholders

Schedule and monitor processes orchestrated in Control M ensuring timely and accurate execution

Fine-tune performance of production processes for optimal efficiency and reliability

Maintain thorough records of incidents and resolutions using Service Now and ticket management systems

Collaborate within an agile squad facilitating communication and support across teams

Quickly grasp and manage complex information related to financial derivatives Market Risk and P and L

Propose and document user stories or evolutions to the P and L platform

Required Qualifications

3+ years of experience in production support of critical batch processes IT operations or similar technical role

Proficient in SQL and Excel for data analysis and troubleshooting

Hands-on experience tracking and managing batch processes with Control M

Job as Code is desirable

Excellent organizational and problem-solving skills

Effective communicator fluent in both English and Spanish written and spoken

Ability to work collaboratively within an agile team environment

Experience in the financial sector especially with financial derivatives

Nice-to-Have Qualifications

Familiarity with information originated in Murex big data technology

Cloudera Databricks Airflow Spark Scala analytics platforms such as Activevian MARS Qlik

Knowledge in Market Risk P and L platforms

Experience with Service Now or similar ticketing systems

P&L Production Support