Lead Business Analyst Servicenow
Virtusa
Senior Consultant
Work with business partners within one or more business units to align technology solutions with business strategies. Demonstrate an in-depth knowledge of a business area in the context of the business clients unit to identify and communicate how IT solutions can strategically assist and support. Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serve as a project team member or team lead. Responsible for coordinating the collection, analysis, and documentation of future business requirements. Align IT resources and processes to meet the client organizations needs, as well as the design of enterprise solutions. 5+ years of experience in ServiceNow. Minimum 5+ years overall IT experience. Hands on experience with Flow Designer and Scoped Application. Must have experience on ITOM and ITSM Development. Preferred experience on ITSM ITOM (CMDB). ServiceNow Administration and Implementation certification.