Technical Support Specialist For A Spiritual Wellness Organization In The US (home Based Part Time) - Remote Eligible

Technical Support Specialist

Serve as the go-to support person for our community when technical issues arise. Provide troubleshooting help via email and virtual meetings. Document and/or record solutions so future users can self-serve. Test new systems, pages, and processes to ensure they work as expected before launch. Handle technical tasks that currently bottleneck leadership. Ability to host Sunday Service (video capture/troubleshooting).

A curious and proactive problem-solver who thrives on creating clarity and efficiency. Strong technical skills with Google Workspace and Zoom; experience with Kajabi or similar platforms is a plus. Excellent communication skills, with the ability to explain technical solutions in a clear and accessible way. Highly organized, detail-oriented, and capable of working both independently and collaboratively within a team.

Experience with Kajabi. Familiarity with QuickBooks or other accounting software. Basic coding or automation skills. Knowledge of AI tools and prompt engineering to enhance productivity and efficiency.

Please only apply for this role if you have the following home office requirements: Perfectly working headset and webcam. Stable internet connection of at least 5 Mbps to 15 Mbps. Up to date computer system with a minimum of Windows 8 or Mac OS X. Quiet room with no distractions or background noises. A backup plan if the power goes out or if your internet connection becomes unstable during your shift. Only applicants meeting the strict criteria above will be contacted.