Operations & Admin Support For An Airbnb Business Based In Australia (home Based Part Time) - Remote Eligible

Job Posting

Act as the central point of coordination between cleaners, maintenance, and guest support teams. Manage daily guest requests, issues, and check-in coordination. Review cleaning schedules, photos, and completion status before guest arrival. Coordinate maintenance requests, including logging issues, sourcing quotes, and booking jobs. Manage cleaning operations, including scheduling, communication, and quality control. Track claims, expenses, and on-charging between guests, owners, and the business. Assist with invoicing, expense tracking, and basic financial administration (QuickBooks). Maintain accurate records, systems, and operational workflows.

Proven experience in administration, operations, or customer service roles. Strong coordination and problem-solving skills in fast-paced environments. Excellent written and verbal English communication. High attention to detail with ability to manage multiple tasks. Proficient in Microsoft Office (Excel, Word). Ability to work independently and take initiative.

Experience with QuickBooks or Xero (preferred). Exposure to property, hospitality, or service-based businesses (highly regarded).

Please only apply for this role if you have the following home office requirements:

• Perfectly working headset and webcam
• Stable internet connection of at least 25 Mbps ~ 50 Mbps
• Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
• Quiet room with no distractions or background noises
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.