Job Title
Job Information
Date Opened 04/16/2026
Job Category Digital Marketing
Work Schedule Monday to Friday, 8am - 5pm Central Daylight Time
Hours Per Day Full Time – 8 hours per day
City Kansas City
State/Province Missouri
Country United States
Zip/Postal Code 64109
Client Location Flex
Work Location Home Based - Philippines
Job Type Full time
Industry Marketing and Advertising
Client Information
The Company is a U.S.-based data strategy and marketing consultancy that helps businesses turn their customer data into actionable insights to drive revenue and growth. They specialize in data integration, audience segmentation, and marketing optimization, working mainly with publishers and B2B companies to improve engagement and performance.
Job Description
Essential Functions:
- Campaign Intake & Asset Chasing:
- Own the entire campaign request and triage process, ensuring smooth intake, efficient material review, and timely execution of 200+ campaigns per month.
- Manage daily task triage and assignments in ClickUp across multiple campaign types.
- Review all incoming campaign requests and assets within 1 business day of receipt.
- Ensure that the collection of assets and approvals are received for all tasks across static, video, and dynamic campaigns (onsite, offsite, paid social, Brand/Content Boosts/Content Boost With Leads).
- Confirm receipt of complete materials by updating ClickUp status and follow up on missing items daily.
- Assign tasks to media activation and creative resources (email ops, ad ops, design) within 1 business day of full material receipt.
- Crossfunctional & Client Communication:
- Serves as the first point of contact for clients on campaign requests, material acknowledgment, and approvals.
- Proactively reach out to clients to clear blocked tickets, follow up daily on missing assets or information needed to move a campaign forward.
- Use standardized communication templates to ensure timely and clear outreach.
- We act as a white-glove service to some of our clients, so adhering to communications standards is required. Any additional communication types must be approved by either the Head Project Manager or Director of Operations.
- Followup with the execution team (AdOps/Email) on any tasks that may be delayed or that are overdue, ensuring they are prioritized.
- Execute the "Exception Protocol": Immediately escalate any highly customized or strategic client questions outside of the standard SOP to the designated Client Partner or Head PM.
- ClickUp Administration:
- Maintain the project management environment and task actionable statuses.
- Build and maintain project plans using ClickUp templates, aligning task owners, ensuring statuses are up to date, deadlines, and dependencies are on track.
- Manage the full creative review and approval lifecycle, sending reminders and ensuring all assets are approved 2–3 business days before launch by the client or stakeholder.
- Assign creative development and campaign setup tasks based on specialization and team capacity.
- Basic Reporting & Data Collection:
- Ensure that campaign data is populating within client dashboards upon launch and proactively escalating to the Head Project Manager and Director of Operations if data is not populating. (This involves verifying data flow, not conducting strategic data analysis).
- AI-Driven Efficiency:
- Use AI tools to draft all routine client communications to ensure grammar and types are not within communication, tone is professional and warm, and ensure that ClickUp descriptions are standardized and clear.
Must Haves
1. Administrative Support (Daily/Weekly)
- Daily: Create and complete intake tasks, assign team, follow up on missing assets, and clear blocked tickets in ClickUp.
- Weekly: Verify dashboard reporting for assigned clients is populating and deliver updates to the team on weekly 1:1 to ensure leadership is in the know of campaign and team needs.
2. High-Volume Coordination (200+ Tasks/Month)
- Manage the intake and verification for AdOps, Email, and managed service clients assigned.
- Ensure 5-7 day turnarounds are met by having all assets "Ready for Execution" on day 1 or within 48-72 hours if having to chase for assets.
3. Client Communication Strategy
- Direct Client Communication: 30%
- Asset chasing, task intake and scheduling, and basic status updates
- Internal Coordination: 70%
- Clearing hurdles for the Head PM and Execution team ensuring tasks are fully built out and escalations are directed appropriately.
Required Skills & Qualifications
Alignment:
- High capacity for administrative tasks and meticulous attention to detail.
Platform Proficiency:
- Advanced ClickUp, Google Workspace, Slack, and AI tool usage.
Communication Excellence:
- Clear and professional written and verbal communication utilizing AI to ensure there are no errors in communication.
Process Discipline:
- Uncompromising adherence to SOPs and protocol, ensuring organization within ClickUp, email inbox, and Google Drive.
AI Integration:
- Expert use of AI for drafting routine client communications and verifying details on tasks.
Strong familiarity with project management tools, preferably ClickUp
2-3 years of experience in marketing coordination, media project management, or digital advertising production, or fast paced agency environment.
Detail-oriented mindset with a passion for technology, advertising, and accountability.
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
- Perfectly working headset and webcam
- Stable internet connection of at least 25 Mbps ~ 50 Mbps
- Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
- Quiet room with no distractions or background noises
- A backup plan if the power goes out or if your internet connection becomes unstable during your shift