Sr Site Reliability Engineer (prisma Access) - Remote Eligible

Principal Sre

Our mission at Palo Alto Networks® is to be the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

This role requires US citizenship. Palo Alto Networks runs a large infrastructure and is one of the biggest GCP customers. As a Principal SRE, you'll be at the forefront of building and maintaining highly reliable, scalable, and secure cloud infrastructure within a FedRAMP compliant environment. You'll drive operational excellence, champion SRE best practices, and work collaboratively to ensure our systems are robust and performant. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability. Our infrastructure platform stack includes Terraform, Kubernetes, GitLab CI/CD, GitOps, Prometheus, Grafana, Loki, Docker, GCP, Backstage, MySQL, PagerDuty, FireHydrant, Python, Bash, Java, NodeJS, and Go.

Your impact will include designing, building, and operating reliable, secure cloud infrastructure across multi-cloud environments for our federal customers. You will lead cross-functional initiatives to ensure applications are production-ready, scalable, secure, and resilient. You will develop expertise in new technologies, embracing continuous learning and the adoption of AI tools. You will develop tools and automation frameworks, championing Infrastructure as Code (IaC) and Monitoring as Code (MaC) principles. You will automate robust deployments and orchestrate end-to-end monitoring and alerting solutions. You will participate in on-call rotations, including shift and weekend, to support critical business operations and production systems and for incident response. You will lead root cause analysis of critical issues, driving improvements and preventing recurrence. You will champion the success of SRE and DevOps initiatives, aligning technical decisions with business goals.

Your experience must include being a US citizen to be considered. You should have 5+ years of experience in Infrastructure, SRE, or DevOps roles. A BS or MS in Computer Science, a related field, or equivalent professional experience is required. You should have 4+ years of experience with AWS and GCP, and expertise in their architecture, services, and PKI concepts for cloud security. You will have expert troubleshooting skills to resolve cloud infrastructure and service issues, effectively identifying root cause and devising effective solutions. You will have proficiency in automation using Python and shell scripting; Golang is a plus. You will have expertise in Infrastructure as Code (IaC) with Terraform and Helm, leveraging AI tools for development. You will have solid experience with Kubernetes, container networking, and container workloads. You will have strong Linux administration skills. You will have proficiency with CI/CD pipelines, GitOps principles, and tooling like GitLab and Jenkins. You will have excellent written and verbal communication skills, with the ability to collaborate effectively to drive outcomes. You will be self-disciplined, self-managed, and highly driven with a strong sense of ownership and urgency. You will be able to adapt quickly to evolving cloud technologies, security threats, and advancements through continuous learning. You will effectively address customer needs and provide clear Root Cause Analysis (RCA) to customers. You will have a deep understanding of how technical decisions impact the business and an ability to align cloud operations with business goals.

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $179,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.