Security Officer - Dispatch Operations

Security Officer - Dispatch Operations

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Dispatch Operations in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional in a dynamic tech, media, and telecom location, you will monitor and coordinate security-related activities, supporting a secure environment through clear communication and timely response. Your role involves maintaining visibility, helping to deter incidents, and delivering exceptional customer service. At Allied Universal, you will be part of a caring team that values integrity, agility, and innovation, making a real impact every day.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Time:

Mon 03:00 PM - 11:00 PM

Tue 03:00 PM - 11:00 PM

Fri 03:00 PM - 11:00 PM

Sat 11:00 PM - 07:00 AM

Sun 11:00 PM - 07:00 AM

Why Join Us:

+ Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

+ Career Growth: Get paid training and access to career growth opportunities.

+ Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

+ Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

+ Operate dispatch systems to monitor and coordinate security-related activities across the location.

+ Receive, document, and communicate information regarding incidents, emergencies, and routine matters to appropriate personnel.

+ Provide customer service by addressing inquiries and assisting employees, visitors, and contractors in accordance with site-specific policies.

+ Respond to incidents and critical situations in a calm, problem-solving manner, relaying accurate information to relevant parties.

+ Maintain detailed records and logs of all communications, incidents, and activities as required by site procedures.

+ Support Allied Universal team members and on-site staff by facilitating communication and response during security-related events.

+ Coordinate with law enforcement, emergency responders, and/or internal teams as directed during emergency situations.

Minimum Requirements:

+ A Guard Card or security license is preferred.

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

+ Possess a high school diploma or equivalent.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ A valid driver's license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.