Sales Operations Coordinator

Sales Operations Coordinator

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is now hiring for an exciting opportunity as a Sales Operations Coordinator! The Sales job family merchandises, promotes and sells the company's products, and services to customers. General areas of responsibility include developing and implementing sales strategies; identifying potential customers; managing existing customer and vendor relationships; and monitoring customer and competitor activity and industry trends. Positions in sales operations are responsible for the technical aspects of the sales process, protecting sales and profit and simplifying complex sales. This role is approved to be either remote within the United States or hybrid for associate in Newport News, VA, in accordance with company policy.

Responsibilities

GPO Customer Account Maintenance

• Manage GPO (Group Purchasing Organization) onboarding and maintain related portals.
• Create and close customer accounts in accordance with company policies.
• Perform regular account maintenance, including CFM (Customer File Maintenance) reviews.

CORE Contracts

• Preparing and submitting CORE Cost requests.
• Assist with updating and maintaining Vendor Contracts for National Accounts.
• Assisting with Cleaning & Hygiene vendor customer approvals.
• Assisting with management of Accounts linked to CORE Contracts and Core contract audits.

Special Projects

• Assist with special projects as dictated by peak seasons and workload.

Additional Job Duties & Responsibilities:

• Adhering to all policies, rules, regulations, and procedures.
• Performing other duties or functions as requested by management.

Qualifications

Analytical mindset with the ability to drive process improvement and process documentation.

Self-motivated and a quick learner.

Strong communication skills which allow you to communicate effectively with individuals, in a group setting, and in writing.

Basic to Intermediate Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, PowerBI, etc.).

Strong organizational and critical thinking/decision-making skills.

Ability to organize and prioritize work.

Ability to effectively communicate in writing.

Ability to effectively communicate verbally.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range: $15.00 - $27.50 Estimated Ranges displayed are Monthly for salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.