Sales Clerk (marina)

Revenue Collection And Customer Service

This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to ensure proper collection and disposition of revenues generated at the assigned facility. This position is located at Naval Station Norfolk Sailing Center and Marina.

Responsibilities:

• Greets customers, rings up sales for merchandise.
• Answers questions in regard to hours of operation, upcoming events, merchandise availability and cost.
• Operates a cash register, ringing sales and providing correct change to the customer.
• At end of shift, completes the Daily Activity Report (DAR), ensures all cash handling/reporting/securing requirements are met, verifies the amount of money collected and drops the cashier bag into the drop safe.
• Ensures the proper preparation and display of merchandise.
• Receives merchandise from storage area. Inventories and verifies shipments and stock items in accordance with established stock location procedures.
• Continually observes quantities of stock and replenishes as necessary to maintain established levels. Rearranges stock and displays to accommodate new, seasonal or fast moving items.
• Maintains sales and storage areas in a neat, orderly condition at all times.
• Performs basic cleaning duties to maintain a constant and clean working area and ensure all current sanitation requirements are followed and maintained. Vacuums carpeted areas; washes walls, windows, blinds and other surfaces and replaces light bulbs as needed.
• Maintains restrooms ensuring they are clean, orderly and sanitary- disinfects and deodorizes lavatories, urinals and toilet bowls. Replenishes bathroom tissue, hand towels and soap. Notifies supervisor when cleaning supplies are needed and reports all equipment malfunctions to supervisor for corrective action.
• Performs other related duties as assigned.

Requirements:

Conditions of Employment:

Qualifications:

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess:

• Ability to understand and carry out basic verbal and written instructions.
• Knowledge of basic arithmetic to compute charges, make change accurately and prepare reports.
• Mature individual skilled in customer service techniques, tact and good judgement.

Education:

This position does not have a positive education requirement.

Additional Information:

Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.