Intern – Year Round (HR Service Center)

Internship Opportunity

To gain valuable insight into Navy Federal's business, technology, resources, and procedures, providing support in focused areas, applying knowledge and education. Participate in a collaborative, team-driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures. This is a year-round, full or part-time, flexible internship based on school schedule. The Year Round Intern will support the HR Shared Services Center (SSC) team, which serves as the first point of contact for all Human Resource needs. The HR SSC team provides service and guidance to all Navy Federal team members. A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities:

• Provide support in functional areas of Human Resources
• Provide responses to HR related requests and inquiries
• Process and update data in automated systems; may generate and analyze reports
• Provide support to assigned department; may work on small projects or portions of larger projects
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing employee services and confidentiality as priority
• Provide comprehensive day-to-day operational support
• Perform other duties as assigned

Qualifications:

• Must be pursuing a degree from an accredited college/university
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective interpersonal, verbal, and written communication skills
• Team player with high learning agility and a growth mindset
• Experience working with Microsoft Office suite (Outlook, Teams, Excel, Word)
• Effective research, analytical, and problem solving skills
• Effective organizational, planning, and time management skills
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Ability to provide exceptional customer service

Desired Qualifications:

• Pursuing a degree or certifications in Human Resources
• Experience working with HR tools such as Oracle HCM
• Experience working with ServiceNow

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602

About Us:

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location, and market position.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.