Field Service Representative, Level 1

Exciting Opportunity for Field Service Representative, Level 1

At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. Together, we are making every move count.

Kalmar Services is seeking a skilled and motivated Field Service Representative- Level 1 with a strong background in electrical systems, and working knowledge of mechanical, electromechanical, and hydraulic systems. In this customer-facing role, you will support global clients through hands-on service, diagnostics, and repairs for container handling and heavy industrial equipment. The position requires frequent international travel, technical expertise, and strong interpersonal communication skills.

What We Offer You

• Competitive Compensation: Enjoy a salary package that reflects your expertise, plus fantastic benefits including a salary-sacrifice pension, life assurance, retail savings, and discounts.
• Work-Life Balance: A 40-hour workweek (including travel time to and from home), 33 days of annual leave (including bank holidays), additional leave for long service, and the option to purchase extra days.
• High-Quality Equipment: Work with the latest high-spec mobile workshop tools and technology, including a fully equipped mobile van and mobile phone.
• Training and Development: Access to excellent training and development opportunities to future-proof your skills.
• World-Class Support: Full technical and R&D assistance from a leading global manufacturer.

Become part of our global network of 1,400+ service technicians and engineers, driving sustainable solutions and making an impact worldwide.

What You Bring to the Role

• Qualifications: Associate's or Bachelor's degree in Electrical Engineering, Electro Mechanical Technology or related field preferred or equivalent technical experience.
• Technical Expertise: Proven skills in troubleshooting, maintenance, and repairs of mechanical, electrical and hydraulic systems on industrial and port equipment including RTG's, STS's and terminal tractors; experience installing/commissioning electrical and electromechanical components.
• Customer Focus: Ability to deliver exceptional onsite and remote service through clear communication, detailed reporting, and a problem-solving mindset. You will serve as the primary point of contact for the customer and will deliver technical training and guidance for customer maintenance staff.
• Safety Commitment: Strong awareness and adherence to safety protocols to ensure a secure work environment for yourself and your team.
• Proactive Attitude: A self-driven approach to tackling challenges and continuously improving your skills.
• Team Player: Collaboration and effective communication with colleagues and clients to achieve shared goals.

Ready to elevate your career? Apply today! Submit your resume to apply or for more information about this role, contact Brandy Besedich, Recruitment Specialist.