Family Services Worker I

Family Services Worker I

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk's Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens. The NDHS is seeking a Family Services Worker I in the Home-Based Childcare Network (HCN) unit. The HCN is a unit responsible for monitoring the compliance of an intensive training and licensure process for individuals seeking to provide childcare in their home. We also specialize in initiatives relative to early childhood development and education.

The Family Services Worker I will play a crucial role with assisting childcare providers through the licensing process to operate a Family Day Home. This position involves educating childcare professionals on monitoring the safety and well-being of children, best practices for early childhood development and education, operational responsibilities and business practices. The ideal candidate will possess a deep understanding of childcare practices, effective communication skills, and an ability to enforce city code.

Department Hiring Salary Range: $54,190 – $62,185

Essential Functions

Essential functions include but are not limited to:

• Recruits, trains and approves licensed home-based childcare providers.
• Provides monitoring and feedback to home-based childcare providers to ensure successful completion of all requirements.
• Approves emergency preparedness and response plans.
• Conducts home inspections.
• Conducts investigations for allegations/complaints and unlicensed family day homes.
• Conducts zoning reviews to assist with determining childcare capacity.
• Maintains case records and prepares written reports.
• Makes referrals for services by being knowledgeable of local services and resources.
• Works closely with multiple city and private partners to collaborate for all facets of the program.
• Coordinating and attending related meetings.
• Facilitating trainings and workshops.
• Effective communication both orally and in writing.
• Requires the ability to climb stairs, bend, push, pull and lift up to 35 lbs.
• Requires organization and time management skills.

Education/Experience

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. No experience required.

Additional Information & Requirements

Valid Driver's License may be required depending on assignment. Successful completion of State mandated training within the first 24 months of employment.

Working Hours: Monday – Friday 8:30am – 5:00pm (40 hours); occasional weeknights

Benefits may include paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.