Victim Service Specialist

Victim Service Specialist

The Virginia State Police (VSP) is seeking to hire a Victim Service Specialist in our Special Investigations and Programs (SIPD) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Providing information, assistance, and support to victims through the prosecution of a criminal case and facilitating their participation in the criminal justice process.
• Assisting with victims' understanding and knowledge of the criminal justice system or probation and parole processes and guidelines.
• Helping victims assert and enforce their crime victim rights and facilitating the preparation of restitution claims.
• Working in collaboration with prosecutors, other government agencies, and community partners to meet the needs of the victims and their families.

About the Agency: We're more than a law enforcement agency — we're a team of problem-solvers, innovators, and public servants shaping Virginia's future. At VSP, your skills make an impact that reaches every community across the Commonwealth. If you're ready for meaningful work, real growth, and a supportive culture that feels like family, your next career starts here.

Minimum Qualifications:

• Knowledge of victim advocacy.
• Knowledge of the criminal justice system.
• Knowledge of the roles of the participants and victim rights under Virginia law.
• Knowledge of the effect of trauma, crisis intervention and appropriate response and counseling techniques.
• Knowledge of the dynamics of domestic and/or sexual violence.
• Knowledge of the unique nature of victimization associated with the crime of human trafficking.
• Knowledge of criminal justice record systems.
• Knowledge of appropriate community resources available for crime victims.
• Skills in assessing victim's immediate needs.
• Skills in assisting victims in crisis, either in person or over the phone, using crisis intervention techniques while maintaining composure and professionalism.
• Skills in effectively summarizing information for victims in person and in written form.
• Skills in establishing and maintaining effective working relationships with crime victims, social service organizations, law enforcement, Commonwealth's Attorney staff, probation and parole staff, locality staff, and other community groups.
• Skills in operating a computer, office software and other office equipment.
• Skills in maintaining a high degree of professionalism and confidentiality.
• Ability to intervene with individuals in stressful situations and assess individual needs.
• Ability to empathize and establish rapport with victims, communicate court procedures, and provide emotional support.
• Ability to establish and maintain effective working relationships with Commonwealth's Attorneys and/or probation and parole officers.
• Ability to communicate effectively both orally and in writing.
• Ability to read and understand various reports, policies and procedures, warrants, criminal histories and other work-related documents.
• Ability to maintain accurate and complete records.
• Ability to organize and conduct training sessions and workshops.
• Relevant experience with direct delivery of human service, or any equivalent combination of training and experience.
• Graduation from high school or equivalent.
• Required to possess a valid driver's license and have an acceptable driving record.

Additional Considerations:

• Experience working with human trafficking victims and/or law enforcement preferred.
• Knowledge of the Virginia criminal justice system preferred.
• May be required to pass a post-offer psychological assessment.
• May require oral and written fluency in another language.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P.M. on April 2, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer.