Program Support Technician Sr

Program Support Technician Sr

Title: Program Support Technician Sr. DSP03737

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Job Duties

About the Position: OPTIONAL: Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement. Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service. Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months. This is a grant funded position set to expire on 12/23/2026. The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Retrieving, reviewing, and analyzing criminal records and other documents to independently determine if there are prohibiting factors that prevent potential gun buyers or other recipients of firearms from purchasing or possessing firearms.
• Approving or denying firearm purchases requests.
• Informing law enforcement on any outstanding warrants of arrest, and/or determining when to transmit immediate administrative message notification(s) to state and local law enforcement agencies of attempts to purchase firearms in circumstances involving protective orders or mental health records.
• Documenting research results that support federal disqualification to the possession or transportation of a firearm(s) by inclusion of disqualifying data sets as noted in the National Instant Criminal Background Check System (NICS).

About the Agency: We're more than a law enforcement agency — we're a team of problem-solvers, innovators, and public servants shaping Virginia's future. At VSP, your skills make an impact that reaches every community across the Commonwealth. If you're ready for meaningful work, real growth, and a supportive culture that feels like family, your next career starts here.

Minimum Qualifications

Knowledge: Of data analysis. Skills: In using Microsoft Office applications. Ability: To apply policies and procedures. To apply research and analytical methodology in the interpretation of criminal arrest and disposition information. To write and communicate effectively in English. To respond to inquiries from the public. Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization. Graduation from high school or equivalent.

Additional Considerations

Some knowledge or familiarity with accessing and retrieving data from state and federal criminal history databases including VCIN and National Crime Information Center (NCIC) preferred. Criminal Justice experience preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items. Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on April 2, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at .

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer