Program Support Coordinator

Program Support Coordinator

This position serves as the first point of contact in the advising suite and provides central administrative support for many aspects of the programs in ADS and its student-related functions, ensuring that faculty, staff, and students receive timely assistance. Responsibilities include coordinating catalog and syllabus updates, entering and updating timetable and teaching load information each semester, supporting enrollment management, preparing reports related to departmental teaching and student data, processing force-add requests and grade changes for programs in ADS, and assisting with program and departmental events.

Additional duties include supporting day-to-day program operations and shared administrative functions as needed. The successful candidate must be adaptable and flexible and willing to pitch in and help when and where needed.

Demonstrated experience in a professional office environment

Experience with computers and computer software such as Microsoft Office or Google Workspace and Adobe Acrobat

Evidence of excellent and professional interpersonal and communication skills while working with a diverse clientele

Demonstrated organizational skills and attention to detail

Ability to set priorities and work independently and on multiple projects simultaneously

Ability to stay focused and work courteously and professionally with frequent interruptions

We recognize that experience comes in many forms. If you meet the required qualifications and are interested in the role, we encourage you to apply—even if you don't meet every preferred qualification.

Experience with Banner, Navigate and Virginia Tech Degree Audit Reporting System (DARS).

Experience providing support in an academic environment

Pay Band: 3

Overtime Status: Non-Exempt: Eligible for overtime

Appointment Type: Regular

Salary Information: Starting at $40,000-commensurate with experience

Hours per week: 40

Review Date: 04/17/2026

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Jen Pike at jenpike@vt.edu during regular business hours at least 10 business days prior to the event.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer