Housing Operations Coordinator

Housing Operations Coordinator

The Office of Residence Life at James Madison University is accepting applications for a Housing Operations Coordinator. The Office of Residence Life is committed to designing and maintaining a caring environment that encourages academic success, respect, personal growth, and responsibility to one's community. The Housing Operations Coordinator reports to the Assistant Director of Housing Operations and supports the mission of the Office of Residence Life by managing residence hall card access for students, faculty, staff, and affiliates, coordinating processes and logistics associated with housing operations, and supervising the student assistant staff in the housing office.

Duties and Responsibilities:

• Leadership and Management in Housing Operations
• Coordinates the early arrival process for fall and spring semester
• Coordinates the housing process for Thanksgiving and Spring breaks
• Coordinates the late stay housing process for fall and spring semester
• Manages the withdrawal process and vacancy checks

Supervision of Housing Student Assistants

• Resource Management
• Collaboration
• Student Staff and Resident Engagement
• Committee Work
• Professional Development

Qualifications:

• Demonstrated work experience managing detailed operations and logistics
• Knowledge of and proficiency in computer applications, including Microsoft Office
• Ability to create and maintain databases
• Strong organizational and time management skills
• Excellent verbal and written communication skills, including the ability to present to a group
• Strong supervisory skills
• Strong customer service skills
• Ability to coordinate and manage complex processes
• Knowledge of basic budget principles
• Ability to interpret and apply policies and procedures
• Ability to balance multiple projects and responsibilities
• Ability to successfully work independently and in a team

Additional Considerations:

• Knowledge of StarRez or other housing software systems as well as CSGold or other card access systems

Additional Posting Information:

• Conditions of Employment:
• EEO Statement:
• Reasonable Accommodation:

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer