Family Services Supervisor

Family Services Supervisor

Hiring Range: $62,349.68 to $84,172.07

Full Time or Part Time: Full Time

Salary: $62,349.68–$84,172.07; Commensurate with relevant DSS experience, qualifications, and training.

Title Description: This title represents the supervisory level in the occupational group for Family Services – Adult Services, CPS, Foster Care, and In-Home. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services.

General Work Tasks:

• Supervises social workers, assistants and others;
• Sets and enforces objectives for quality and quantity of work performed by unit;
• Evaluates social service programs and program budgets;
• Applies appropriate human resource practices in the supervision of staff;
• Establishes and maintains good working relationships with others;
• Recommends policy changes based on evaluation of program effectiveness;
• Deals with difficult or dangerous cases;
• Interprets the program to other agencies and to the public; and
• Participates in community planning and development of new resources, jobs and community work sites.

Minimum Qualifications:

The following criteria must be met and portrayed in application/resume in order to be considered for an interview.

Education and Experience:

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Supervisory experience or work experience in a leadership role.
• Equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Considerable knowledge:

• Principles and practices of effective supervision;
• Policies, procedures, and regulations relating to the various direct service programs;
• Literature in the field of human services programs;
• Casework supervision principles and practices;
• Principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction;
• Employment and/or social work principles, practices, and treatment modalities;
• Social, economic, health, and employment problems that face individuals, groups, and communities.

Skills:

• Operating a personal computer and the associated software;
• Operation of a motor vehicle.

Demonstrated ability:

• Plan and manage work activities;
• Assist others in their planning and management;
• Develop programs and procedures;
• Make decisions in difficult situations;
• Communicate effectively both orally and in writing;
• Apply treatment and intervention approaches;
• Interpret laws, policies, and regulations regarding human services;
• Ensure compliance and recommend needed changes;
• Supervise others working with clients;
• Analyze situations to make sound judgments within the framework of existing laws, policies, and regulations;
• Train, evaluate, lead, and develop subordinate staff.

Special Requirements:

• Valid Virginia driver's license with driving record that meets agency standards.
• All applicants are subject to a DMV/driving record check and CPS and Criminal History Search. The investigation will include fingerprint check (State Police, FBI); employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.
• Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.
• Must have the ability to testify in a court of law.

Special Instructions to Applicants:

• Interviews are in-person.
• Telework not an option.
• Applications for this position must be submitted electronically through this website. Hard copies cannot be accepted.
• This website will provide a confirmation of receipt when the application is submitted for consideration.
• Consideration for an interview is based solely on the information provided. Refer to your online account for the status of your application and this position.

Agency Address: 17100 Monument Circle, Suite A, Isle of Wight, Va 23397

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer