Family Services Specialist I/II

Family Services Specialist I/II

Hiring Range: $55,000.00 to commensurate with experience

Full Time or Part Time: Full Time

Additional Detail

Key Responsibilities

• Conduct assessments to determine client needs, risk level, and service eligibility
• Investigate reports of adult abuse, neglect, and exploitation (APS)
• Develop and manage individualized service plans
• Coordinate and monitor guardianship cases, including court involvement and ongoing oversight
• Arrange services such as in-home care, placement, and community-based support
• Maintain accurate and timely case documentation
• Collaborate with courts, medical professionals, law enforcement, and community partners
• Participate in multidisciplinary teams and case reviews
• Assist in other program areas (CPS, Foster Care, Prevention, etc.) as needed
• Provide after-hours on-call coverage on a rotating basis
• Frequent local travel required
• Home visits and fieldwork are essential

Position Levels

Family Services Specialist I (Entry Level)

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities, and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist.

Family Services Specialist II (Full Performance)

This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically, employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter functioning at the advanced level and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions).

Minimum Qualifications

• Bachelor's degree in a Human Services field OR
• Bachelor's degree in any field with at least two (2) years of related human services experience

Preferred Qualifications

• Experience in Adult Services, Adult Protective Services, and Guardianship
• BSW or MSW degree
• Virginia Social Worker license

Knowledge, Skills, and Abilities

• Knowledge of social work principles and human behavior
• Ability to assess client needs and develop effective service plans
• Strong communication and documentation skills
• Ability to manage a caseload and prioritize competing demands
• Ability to work effectively with diverse populations and community partners
• Sound judgment in high-pressure or sensitive situations

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer