Cloud Engineer I

Cloud Engineer I

The Department of Behavioral Health and Developmental Services (DBHDS) Developmental Services' Office of Information Services and Technology (IS&T) is seeking a Cloud Engineer with expertise in solution support and development within a modern cloud-based ecosystem. The successful candidate will provide Level 2 production support specifically for AWS in-house build cloud applications, addressing the increasing demand within the DBHDS organization. A Level 2 Cloud Engineer is necessary to bridge the gap between Level 1 support and Level 3 development teams, providing advanced technical expertise in AWS cloud services, while enhancing incident response time and reducing downtime, ensuring continuous service availability. This position also provides support with designing, developing, and maintaining cloud-based solutions, maintaining uptime, troubleshooting issues, and performing monitoring and optimization.

Additional responsibilities include:

• Leveraging native cloud services to design, develop, and maintain cloud-based solutions.
• Developing and maintaining APIs tailored for cloud environments (e.g., AWS API Gateway).
• Implementing cloud networking concepts, including VPCs, subnets, and security groups.
• Adopting cloud security best practices, including IAM.
• Utilizing containerization technologies (e.g., Docker) and orchestration platforms (e.g., Kubernetes).
• Implementing serverless computing (e.g., AWS Lambda) and event-driven architecture.
• Automating cloud infrastructure management using Infrastructure as Code (e.g., AWS CloudFormation, Terraform).
• Scripting and automating tasks using Python, Node.js, or Java.
• Setting up monitoring, logging, and alerting for cloud infrastructure.
• Optimizing deployment pipelines for Continuous Integration and Continuous Deployment (CI/CD).
• Implementing and managing version control using tools such as Jenkins, AWS Code Pipeline.
• Automating provisioning and management of cloud infrastructure using code.
• Analyzing business processes to identify opportunities for automation and implement solutions.
• Collaborating with senior team members and business owners to deliver robust cloud-based solutions that improve the customer's experience.
• Assisting in designing scalable and resilient cloud engineering solutions aligned with business needs.
• Developing both front-end and back-end components for cloud-based applications.
• Ensuring comprehensive testing, security compliance, and operational stability of solutions.
• Supporting system resiliency through stress testing, enhancements, and ongoing assessment.
• Ensuring that applications reflect the true state of business needs.
• Identifying opportunities for process improvement and innovation.
• Contributing to research and development initiatives and participate in technology skill enhancement programs.

Minimum Qualifications

• Proficiency in cloud engineering (e.g., AWS, Azure) and software engineering best practices.
• Experience in designing, developing, and maintaining APIs specifically tailored for cloud environments (e.g: AWS API Gateway).
• Experience in API development, serverless computing, containerization, and orchestration.
• Experience in automating the provisioning and management of cloud infrastructure using code using tools (e.g: AWS cloud formation templates, terraform etc).
• Experience with scripting languages (Python, Node.js, Java).
• Solid understanding of DevOps practices and CI/CD pipelines.
• Experience in setting up alerts, dashboards, logs for cloud infrastructure and application.
• Analytical mindset and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to collaborate across diverse teams and build relationships with stakeholders.

Additional Considerations

• Experience in both cloud and hybrid infrastructure, with a focus on delivering scalable, resilient, and secure solutions.
• Industry certifications (e.g., AWS Associate level).
• Oracle Cloud Infrastructure (OCI) experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy. For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open until filled; however, applications/resumes will begin to be reviewed within seven (7) business days of the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly. For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce. Equal Opportunity Employer